CareersForward is actively seeking an experienced Company Operations Director for immediate placement within a recognized HQSR brand in the Indianapolis market. This role will help to lead and support a growing territory.
Targeted base compensation for this position is $135,000 plus bonus opportunity. Additional benefits will include health benefits, 401k, car allowance and relocation assistance.
Qualifications for this opportunity are as listed;
A Company Operations Director is responsible for supervising restaurant District Managers and overseeing the operations of a district as well as providing excellent guest service, preparing high quality food and maintaining a clean work environment. The Company Operations Director ensures maximum sales and profitability through sales activities, Guest service, cost controls, marketing programs and people management.
A Company Operations Director is responsible for supervising 6-10 District Managers and overseeing the operations of multiple markets outside their home market with around 50 -75 Restaurants.
The Company Operations Director exhibits leadership and technical competencies necessary to be successful in this position.
Sales and Profits
Guest & Restaurant Operations
Works with District Managers to train employees on responding to Guest complaints and providing a high level of Guest service while meeting Guest service times company targets
Reviews Guest feedback metrics and works with District Managers to increase Guest satisfaction
Sets budget goals monthly and meets regularly with their team to discuss current budget trends, communicating any variances as appropriate
Works with District Managers to identify, evaluate and respond appropriately to labor efficiency problems, cash/security issues, and health department inspections
Ensures that company standards for product quality and product safety are consistently met and oversees execution of restaurant cleaning plans, maintenance plans and operational checklists
Implements safety guidelines and practices, ensuring that they are followed through at all levels in the restaurant
Maintains, modifies as necessary, and utilizes restaurant systems to provide consistent operations and Guest satisfaction
Education & Licensing
At least 5 to 7 years of multi-unit restaurant management and/or training experience; or equivalent combination of education and experience
Microsoft Office and general system experience required
Ability to travel 25% - 50% of the time within a regional market - to include some overnight travel
The ideal candidate will demonstrate progressive career responsibilities and have held in prior work experiences, like and similar duties.
For consideration regarding an opportunity as a Company Operations Director, please submit your resume and information. If your skill set is a fit to a role that we are looking to fill, you will be contacted directly by a member of the CareersForward team.